Overview

What is the World Wide Banque Carte Visa Reloadable Prepaid card?
The World Wide Banque Carte Visa Reloadable Prepaid card is a smart and cost-effective alternative to carrying cash and paying check cashing fees. Because it is a pre-funded card, you only spend what money you load on it and you can typically get it without a credit check or bank account. Simply purchase the Visa Reloadable Prepaid card, load it with the cash amount you choose and enjoy the purchasing power of Visa. You can use it to make purchases and pay bills anywhere in the world where Visa debit cards are accepted, including in stores, online or over the phone.

How do I get a World Wide Banque Carte Visa Reloadable Prepaid card?
It's easy to get a World Wide Banque Carte Visa Reloadable Prepaid card - buy one from participating merchants or distributors, purchase one on line at www.worldwidebanquecarte.com or call our toll free number 1-866-459-9594. For the location of a merchant or distributor near you, click here.

How does my World Wide Banque Carte Visa Reloadable Prepaid card work?
Because it is a prepaid card, spending is limited to the amount of money you load on the card. Plus, because it carries the Visa logo, you can use it anywhere Visa debit cards are accepted – in stores, online or over the phone. Each time you use your card, the purchase amount is automatically deducted from your card balance.

You can add money to your card through direct deposit of your wages, tax refunds, or other disbursements, such as social security, child support, welfare or other payments, transfers from a bank account, card to card transfer, or by cash reload at any retail location displaying the Visa ReadyLink logo. For details about adding money to your card, please visit our website at www.worldwidebanquecarte.com or call our toll free number 1-866-459-9594.

Do I need to activate my World Wide Banque Carte Visa Reloadable Prepaid card?
Yes. Your instant issue World Wide Banque Carte will be activated at the point of sale and will be enabled to load up to a maximum of $950.00. Once activated, you must register the card by visiting our website at www.worldwidebanquecarte.com or calling our toll free number 1-866-459-9594. Please review the materials that came with your World Wide Banque Carte™ for further details. Once registered, you will receive the full benefits of the World Wide Banque Carte Visa Reloadable Prepaid card, including the maximum daily load and benefits of the card.

How do I get cash at an ATM with my World Wide Banque Carte Visa Reloadable Prepaid card?
To get cash at the ATM, insert your card into the machine and enter your PIN. Select "checking" to make a withdrawal and enter the amount of cash you want to withdraw. Then take your cash, card, and receipt to keep track of your balance.

What should I do if my World Wide Banque Carte Visa Reloadable Prepaid card is lost or stolen?
Report lost or stolen cards immediately to the provider that issued your card by calling our toll-free number listed on the back of the card or in the card materials provided with your card. Visa recommends making a note of this toll-free number and keeping it in a safe place in case both your card and the accompanying materials are lost or stolen.

Where to Use My Card

Where can I use my World Wide Banque Carte Visa Reloadable Prepaid card?
You can use your card online, over the phone and at the millions of places that accept Visa debit cards—including supermarkets, pharmacies, clothing stores, drug stores, and more. There are some guidelines for special transactions that you should be aware of before you shop - refer to the next two questions for more information.

Are there any special types of transactions I should know about before I shop?
There are special types of transactions that you should know about:

Gas Stations - Paying at the pump may cause a hold of up to $50; consider paying inside with the attendant for the exact amount and signing the receipt instead.

Restaurants - Restaurants may verify you have enough money on your card for the dining bill. Make sure you have enough funds to cover any added tip.

Hotels - Hotels may put a "hold" on the amount of your estimated bill, making that amount unavailable for other purchases. When you check out, that hold may take a few days to be removed.

Auto Rentals - You may use your card for final payment for a rental car bill, but a credit card may be necessary to reserve a rental car.

Returning Purchases - Store return policies may vary. You may receive a credit to your card, a cash refund or even a store credit, depending on the particular store. A credit to your account may take up to one week to process before it's available for use.

Paying Bills – Pay just about any one-time or recurring bill.

Loading and Adding Money to my Card

Is there a limit to the amount of money I can add to my World Wide Banque Carte Visa Reloadable Prepaid card?
Yes. Your instant issue World Wide Banque Carte Visa Reloadable Prepaid card is limited to an initial load of up to $950.00 at the time of activation. Once you have registered the card, the maximum amount you can load on a daily basis is $2,500.00 and the maximum amount that you can load in total on your card if $9,999.00. For more information on the loading limits of your World Wide Banque Carte Visa Reloadable Prepaid card please visit our website at www.worldwidebanquecarte.com or call our toll free number 1-866-459-9594.

What should I do when I've spent the original amount I put on the card?
In most cases, you can simply add more money to your card. It's called "reloading" your card and you can do it where you originally purchased the card. You can also add value to the card by using it for direct deposit of your wages, tax refunds, or other disbursements, such as social security, child support, welfare or other payments. Check with the provider who issued your card for specific directions for loading additional money to your card. Keep your card—even after the balance is depleted and you decide not to add additional money to it —in case you need to return any purchased items. You might be asked to present the card when returning items purchased with the card.

Making a Purchase With my Card

How do I make a purchase with my World Wide Banque Carte Visa Reloadable Prepaid card?
Be sure to know your card balance before you shop as most merchants cannot determine it for you. You can access your account at any time through our website at www.worldwidebanquecarte.com or you can check your balance at any ATM (note: a service fee will apply for balance inquiries at an ATM. Please refer to the schedule of fees attached). At the time of purchase, give the card to the cashier and ask to sign the purchase receipt. Or, swipe the card through the keypad and push the “credit” button, then sign the receipt. Each time you use your card, the purchase amount is automatically deducted from your card.

To get cash back when making a purchase, swipe your card and choose the "debit" button, then select the cash back amount you want from the screen options, enter your PIN, and take your cash and receipt to keep track of your balance.

How do I know the balance on my World Wide Banque Carte Visa Reloadable Prepaid card?
You can check the card balance at our web site www.worldwidebanquecarte.com or call our toll free number 1-866-459-9594. Keeping track of your balance is a sure way to know how much you have to spend.

You may also check your balance at ATMs or other locations. Note: A service fee will apply for balance inquiries at an ATM. Please refer to the schedule of fees attached.

What if I want to purchase an item that costs more than the balance on my World Wide Banque Carte Visa Reloadable Prepaid card?
To make a purchase greater than the balance on your card, you will need to use a second payment method—cash, check, or credit card—to cover the difference. When making your purchase, you must tell the cashier in advance how much to deduct from your card and how much you will pay with the second payment method. However, not all merchants can handle these “split tender” transactions; and, if you try to purchase an item of greater value than your card balance, your card will be declined.

What should I do if my World Wide Banque Carte Visa Reloadable Prepaid card is declined?
If a transaction is declined, the merchant will let you know. To help prevent this, keep track of your balance by visiting the web site or phone number provided with your card.

What if I change my mind and want to cancel a purchase?
If the merchant cancels a transaction at your request, it may take three to seven days for the authorization hold to be removed from your card. Contact us for specific details about authorization holds.

What if I need to return an item that I purchased with my World Wide Banque Carte Visa Reloadable Prepaid card?
Present your World Wide Banque Carte Visa Reloadable Prepaid card at the time of a merchandise return. If the merchant’s return policy allows it, the merchant will credit the amount of the purchase back onto your card.

Remember to save your purchase receipts and your card even after the funds have been depleted, in case you have merchandise returns. When returning an item purchased online, have your card number available in order to process the return. The merchandise value will be credited back to your card within three to seven business days.

How long can I use my World Wide Banque Carte Visa Reloadable Prepaid card?
You can make purchases using your instant issue World Wide Banque Carte Visa Reloadable Prepaid card until the initial load on your card has been depleted. In order to load additional funds to your card, you will need to register the card as instructed above. Once registered, you can continue to make purchases using your World Wide Banque Carte Visa Reloadable Prepaid card until expiration date shown on the card, or until the value of the card has been depleted.

What are the fees that I pay for the use of the World Wide Banque Carte Visa Reloadable Prepaid card?
The World Wide Banque Carte Visa Reloadable Prepaid card has the most competitive fees in the market. A schedule of the fees is attached as follows:

WORLDWIDE BANQUE CARTE™ Cardholder Fees:
 

NOTE: AN ADDITIONAL TERMINAL USER FEE MAY BE CHARGED AT ANY ATM LOCATION WHICH IS NOT ASSOCIATED WITH THE FEES CHARGED BY WORLD WIDE BANQUE CARTE